Customer Lifecycle Manager

Telesales

Date : 26 Feb, 2024

Job description

The primary objective is to penetrate deeper into market by generating leads within the specified BANT criteria and we require Sales Team Leader to manage Sales-Workforce along with all other internal/external stake holders

Experience Essential

• Experience in the Software Security industry will be an advantage.
• Solid experience with CRM software (Salesforce) and MS office (Particularly MS Excel).
• Ability to juggle multiple promo and campaign at a time while maintaining sharp attention to detail.

Job Responsibilities

• Responsible for handling SMB Business and being able to perform analysis for upcoming Renewals & New Business.
• Generating a new pipeline that leads to closed revenue and quota attainment.
• Serve as the lead point of contact for all customers and partners.
• Build and maintain strong long-lasting customers and partners relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with customers and partners stakeholders and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer and partner needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Ability to develop new business with existing customers and partner an identify areas of improvement to meet sales quotas.
• Ability to call down on promo and campaign through customers and partners.
• Prepare forecast and reports on deals based on individual and region.
• Collaborate with field sales team to identify and grow opportunities within territory.
• Assist with challenging customer and partner requests or issue escalations as needed.
• Ability to communicate, present and influence key stakeholders at all levels often organization including executive and C-level.

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Job Details

Total Experience :
2-5 years
Relevant Experience :
2+
Location :
Noida
Language Expertise :
Tamil
Open Positions :
2
Educational Qualification :
Graduate

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